Keynotes and workshops for the world's leading retailers
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Where retail innovation meets commercial reality
I've spent 14 years helping some of the world's best-known retailers navigate disruption and come out stronger - from luxury houses to mass-market giants and everything in between. I've guided teams through retail's biggest transformations, showing how technology can shift from being a risk to becoming an opportunity.
Rather than abstract theories or Silicon Valley slogans, I focus on practical strategies that improve customer experience, strengthen operations and support long-term growth.
Deep sector expertise
I built and sold a global retail futures consultancy that worked with leading retailers worldwide. Over more than a decade, I've developed a clear view of how innovation plays out differently across markets.
Trusted by retail giants
I've worked with leaders at companies including Chanel, LVMH, Walmart and IKEA, helping them shape strategies that stick.
Stories that spark action
Audiences hear real-world examples — from Seoul's underground malls to Stockholm's cashless stores — and get the frameworks to apply these insights immediately.
Every session is tailored to your needs and audience. These are starting points. Together, we'll craft the perfect angle for your event.
What's really driving retail growth right now? From retail media to smarter merchandising rhythms, I cut through hype and highlight the proven levers shaping performance today - and what's next on the horizon.
AI is everywhere, but where does it actually deliver value in retail? You'll get practical case studies and examples across pricing, service, and stores, plus the principles that help teams use AI responsibly and profitably.
Forget showroom concepts that look good in slides. I explore how leading retailers design stores that perform - lifting conversion, staff effectiveness and customer experience - with examples from luxury flagships to everyday formats.
Retailers are swimming in data, but struggling to use it. I unpack how the best teams move from information to action - showing how market scans, lightweight analytics, and decision frameworks can guide trading, ops and strategy.
Signal vs noise. I track the real shifts in how people discover, decide and buy, separating short-lived fads from long-term behaviour change. Backed by global scans, this session shows where to focus and what to ignore.
In person or virtual. Slides provided. Content tailored with your data where possible.
Let's discuss how I can help your audience navigate retail's evolution with confidence and clarity.
Drop me a line - I'll do my best to get back to you within 12 hours.
Or email hello@catetrotter.com